Statement of Commitment to Accessibility
RLG Systems Canada is dedicated to providing a healthy, barrier-free, inclusive, and accessible environment for all employees, clients, job applicants, customers, suppliers, stakeholders, and visitors who may enter our premises, access our information, or use our services. Our goal is to identify, remove, and prevent barriers for people with disabilities and ensure that our workplace, as well as our programs and services, are fully accessible, both in physical and virtual environments.
As an organization, we respect and comply with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), and its associated regulations. We have established a Multi-Year Accessibility Plan that incorporates accessibility legislation into all our policies, procedures, equipment requirements, training, and best practices. This plan is reviewed annually, adjusted for organizational changes, and anticipated compliance deadlines. The policy will be applicable to all employees, customers, and stakeholders that interact with RLG Systems Canada, including members of the public.
We strive to provide an accessible and welcoming environment for everyone by identifying and removing barriers in our workplace and ensuring that new barriers are not created. The company ensures that persons with disabilities are provided with equal opportunities. We are committed to meeting the needs of individuals with disabilities in a timely and integrative manner that respects their dignity and independence.
Providing an accessible environment is a shared effort, and we work with the necessary parties to make accessibility for all a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact Human Resources Department at accessibility@rev-log.com.
Accessible Customer Service Feedback
Thank you for visiting RLG Systems Canada. We value our customers and welcome feedback on the accessibility of our goods, services, and facilities. Accessible formats and communication supports are available upon request to enable all customers to provide feedback in a manner that meets their needs. To request an alternate format or support, please contact Human Resources Department by one of the following methods:
Phone: 647–539-6332
E‑mail: accessibility@rev-log.com
Mail: 175 Bloor St. E., 9th Floor, South Tower, Toronto, ON, M4W 3R8
If negative feedback or a complaint is received, the company takes all reasonable measures to resolve the issue to prevent future occurrences. Where the customer’s contact information has been provided, the company will respond to the complainant within five (5) business days to inform them of the measures that have been or will be taken.
Thank you for your feedback! You can find additional information about our accessibility practices on our website, under Accessibility.
Accessible Format and Communication Support Request Form
RLG Systems Canada Inc. provides accessible formats and communication supports upon request. Please provide the following information to initiate a request. This information will be used solely for the purpose of coordinating and providing the accessible format or communication support.
Requests should be submitted to Human Resources Department by one of the following methods:
Phone: 647–539-6332
E‑mail: accessibility@rev-log.com
Mail: 175 Bloor St. E., 9th Floor, South Tower, Toronto, ON, M4W 3R8
The company will respond in a timely manner. Thank you for your request.