The Reverse Logistics Group (RLG) addresses global challenges in product and material returns through technology to generate value from product returns and ensure regulatory compliance on a global scale. We partner with manufacturers, retailers, and government organizations to provide new levels of business intelligence, resource efficiency, and customer satisfaction.
Our goal is to use a holistic approach to material returns to unlock growth potential for our clients, creating true circular material flows in the process.
To accomplish this, we use a unique combination of market independence and innovative IT systems to help our partners maintain consistent standards within their returns and compliance processes. We build and operate comprehensive networks of certified providers who process reverse flows as efficiently as possible. Meanwhile, our dedicated teams monitor legislation, manage product data, and report fulfillment of targets. In tandem, these teams ensure our partners’ environmental compliance, and the stability of the returns processes we establish for them.
We offer sustainability for businesses through green reverse logistics, reuse, remarketing, and material supply advisement. Our vision is to apply these systems to help our partners achieve a true circular economy, based on inclusive product solutions run on renewable energy. We ensure regulatory compliance based on the EPR concept and use data-driven solutions to help our partners achieve cost efficiency and a level of resource efficiency that satisfies the high standards of the new green economy.
RLG has a global presence, with offices in more than twenty European countries, the Americas, and Asia. We serve customers in over 80 countries, overseeing more than 1 billion EUR assets for some of the largest OEM, eCommerce, and retail organizations in the world.